Privacy Policy
Last updated: 3 May 2026
This Privacy Policy describes how Anksyo (“we”, “our”, “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”).
By accessing or using our services, you agree to the practices described in this policy. If you do not agree, please do not use our website.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last updated” date.
2. Information We Collect
We collect personal information depending on how you interact with our website.
a) Information You Provide Directly
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment confirmation details
- Account login details (if applicable)
- Messages sent to customer support
b) Order & Shopping Information
- Products viewed, added to cart, or purchased
- Order history and preferences
c) Automatically Collected Information
We may collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Cookies and tracking data
(This is commonly known as “usage data”)
d) Information from Third Parties
We may receive data from:
- Payment gateways
- Shipping partners
- Analytics providers
- Marketing/advertising platforms
3. How We Use Your Information
We use your personal information to:
🛍️ Provide Services
- Process orders and payments
- Ship products and provide tracking
- Manage your account
📢 Marketing & Advertising
- Send offers, updates, and promotions
- Show relevant ads on platforms like Meta/Google
🛡️ Security & Fraud Prevention
- Detect fake or suspicious orders
- Prevent misuse of our services
💬 Customer Support
- Respond to queries and complaints
- Improve user experience
4. Sharing of Personal Information
We may share your information with trusted third parties such as:
- Payment processors (Razorpay, Stripe, etc.)
- Shipping and logistics partners
- Shopify and related services
- Marketing and analytics tools
We do not sell your personal data to unauthorized parties.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze traffic and behavior
You can disable cookies through your browser settings, but some features may not function properly.
6. User-Generated Content
If you post reviews or comments on our website:
- They may be publicly visible
- We are not responsible for how others use that information
7. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.
8. Data Security
We take reasonable precautions to protect your data.
However, no online system is completely secure, and we cannot guarantee absolute protection.
9. Data Retention
We retain your personal data:
- As long as necessary to fulfill orders
- For legal and compliance purposes
- Until you request deletion (where applicable)
10. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Opt out of marketing communications
To exercise your rights, contact us at: support@anksyo.com
11. Children’s Privacy
Our website is not intended for individuals under 18.
We do not knowingly collect data from children.
12. International Data Transfers
Your information may be processed outside your country (including servers and service providers).
We ensure appropriate safeguards are in place.
13. Contact Information
If you have any questions or complaints:
📧 Email: support@anksyo.com
🏢 Brand: Anksyo